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Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Bio Safety Cabinets

Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.

£542.00 - £738.00

Specifications

Product Type Tech Direct Service Plan
For Use With (Application) Support Post-Factory Warranty
Includes 3 Day Response Time (Within Specified Location and Criteria), Priority Technical Support, and One Preventative Maintenance Visit
Services Included Priority Technical Support, and One Preventative Maintenance Visit
Services Not Included Upgrades to New Software Versions
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Products 2
Product Code Brand For Use With (Equipment) Price Quantity & Availability  
Product Code Brand For Use With (Equipment) Price Quantity & Availability  
17250414
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Unity Lab Services™
TEDBSC1
Biosafety Cabinet (0.9 to 1.5 m)
£542.00
Each
Estimated Shipment: 10-12-2024
to see stock.
Add to basket
 
17260414
View Documents
Unity Lab Services™
TEDBSC2
Biosafety Cabinet (1.8 m)
£738.00
Each
Estimated Shipment: 16-12-2024
to see stock.
Add to basket
 
Description

Description

  • Continue service support post factory warranty with enhanced remote support and annual preventative maintenance
  • 3 business day response time (may vary by location) for corrective maintenance
  • 15% discount off billable rates for engineer labor, and factory-certified replacement parts for on-site corrective maintenance visit
  • One scheduled Preventative Maintenance visit, including a preventative maintenance kit (where applicable)
  • Priority unlimited access to OEM-trained Technical support experts who can diagnose, investigate, and remotely resolve issues or schedule on-site visits using the latest digital remote support tools
  • Access to on-line service knowledge base
  • Corrective Maintenance Repair Guarantee for the duration of product warranty or 1 year whichever is longer, as defined in the contract terms and conditions
  • Instrument Software/ Firmware updates included as needed to support a preventative maintenance visit
  • Upgrades to new versions of software are not included
  • 10% discount on additional services including additional preventative maintenance visits, calibration, and qualification services
Specifications

Specifications

Tech Direct Service Plan
3 Day Response Time (Within Specified Location and Criteria), Priority Technical Support, and One Preventative Maintenance Visit
Upgrades to New Software Versions
Support Post-Factory Warranty
Priority Technical Support, and One Preventative Maintenance Visit
3 Days (Within Specified Location and Criteria)
Videos
SDS
Documents

Documents

Product Certifications